# Contact LogoImpress

> Whether you're a brand looking to launch a campaign, a creator interested in earning from your content, or you have a question about the platform — we'd love to hear from you.

## Email contacts

| Inquiry type | Email |
|---|---|
| General | hello@logoimpress.com |
| Brand partnerships | brands@logoimpress.com |
| Creator onboarding | creators@logoimpress.com |
| Product support | support@logoimpress.com |

We respond within 24 hours. For urgent issues, expect a resolution within 48–72 hours.

## What to include

- **Brands:** product, target audience, and monthly budget range. We'll put together a custom campaign plan.
- **Creators:** channel URL and content niche. We'll get you set up within 24 hours.
- **Refund or payment queries:** registered email, campaign or transaction ID. See the [Refund and Cancellation Policy](https://www.logoimpress.com/refund-policy).

## Grievance redressal

For complaints about how personal data is processed, or to exercise rights under the Digital Personal Data Protection Act, 2023:

- **Grievance Officer:** Ankur Shrivastava
- **Email:** hello@logoimpress.com
- **Address:** Ground Floor HD-305, WeWork Embassy TechVillage, Block L5, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, Karnataka 560103, India

Complaints acknowledged within 24 hours, resolved within 30 days.

## Business hours

- Monday to Saturday: 10:00 AM – 7:00 PM IST (UTC+05:30)
- Sunday: closed
- Email support is monitored outside business hours for urgent issues.